Help Desk

At our endeavor is to offer you a safe, reliable and comfortable online experience. However, despite our best efforts, things sometimes do go wrong. We promise to rectify any service failure as promptly as possible. So please do let us know if you are in any way unhappy with our service or with your orders at

Your feedback is important to us. So please write to us with any complaints, suggestions or comments you may have at You can reach us at our customer care number +91-44-4203 0505 between 10:00am and 6:00pm IST on all working days, or you may email us at We will make all attempts to respond to you at the earliest.

You may contact our customer care for anything pertaining to Typically customers contact our customer care for:

  • Password related queries;
  • Login related queries;
  • Payment related queries;
  • Merchandise / product related queries;
  • Website navigation related queries;
  • Deployment related queries; or
  • Anything that the customer may wish to clarify about

To enable us to respond quickly and effectively, in any communication with us, please provide information such as Order details and user name. The more information you provide, the quicker we will be able to respond to your query.

Contact Details

eParampara Technologies
II Floor, Sribalavinayagar Building,
ARK Colony, New No.: 35/3
Eldams Road, Alwarpet
Tel: +91-44-4203 0505/0506
Fax: +91-44-4203 0606 (Please intimate us before sending a fax)