Welcome to smartdelegate.com ("Website" or "smartdelegate.com") service provided by eParampara Technologies. This website is owned and operated by eParampara Technologies a Chennai based company ( "eParampara Technologies" or "eParampara" or "we" or "us") whose registered office is located at II Floor, Sribalavinayagar Building, ARK Colony, New No.: 35/3, Eldams Road, Alwarpet, Chennai-600018 India. By using smartdelegate.com service you are deemed to have accepted the Terms & Conditions of the agreement listed below or as may be revised from time to time, which is, for an indefinite period and you understand and agree that you are bound by such terms till the time you access this website. If you want to ask us anything about these terms & conditions or have any comments or complaints on or about our website, you can reach us at our customer care number +91-44-4203 0505 between 10:00am and 6:00pm on all working days, or you may email us at info@smartdelegate.com. We will make all attempts to respond to you within one working day.

We reserve the right to change these terms & conditions from time to time without any obligation to inform you and it is your responsibility to look through them as often as possible.

Ownership of rights

All rights, including copyright, of this website are owned by or licensed to eParampara Technologies. Any use of this website or its contents, including copying or storing them in whole or part, is prohibited without getting written permission from us. You shall not modify, distribute or re-post something available on this website for any purpose.

We have taken every care to prepare the content of this website, in particular to ensure that prices quoted are correct at the time of publishing and all services have been fairly described. Once you specify your details in our website and complete enquiry, we will get back to you through phone or email shortly or else feel free to contact us on the working days from 10AM to 6PM.

Eligibility to Use

Use of the Website is available only to persons who can form legally binding contracts under applicable law. Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872 as amended from time to time including its re-enactment thereof & un-discharged insolvents etc. are not eligible to use the Website. If your age is below 18 years, you are prohibited to use/contract from/with this website. Those who choose to access this website from outside India are responsible for compliance with local laws if and to the extent local laws are applicable. Those who choose to access this website from places which restrict such use are responsible for compliance with local laws if any and to the extent local laws are applicable.

Account and Registration Obligations

Your Information is defined as any information you provide to us in the registration process, in the feedback area or through any e-mail feature or a written letter or form mailed or submitted to our offices. We will protect your Information in accordance with our Privacy Policy. If you use the Website, you are responsible for maintaining the confidentiality of your password and account and any activities that occur under your account. eParampara shall not be liable to any person for any failure of you to protect your password or account. If you know or suspect that someone else knows your password or suspect any unauthorised use of your password you should notify us by contacting us immediately through the address provided in the beginning of this agreement. If smartdelegate.com has reason to believe that there is likely to be a breach of security or misuse of the smartdelegate.com website, we may request you to change your password or we may suspend your account without any liability to smartdelegate.com.

You also agree and confirm:

  • To provide true, accurate, current and complete information about yourself as prompted in the enquiry form (such information being the "Registration Data").
  • To maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, incomplete, or not current or if smartdelegate.com has reasonable grounds to suspect that such information is untrue, inaccurate, and not current or not in accordance with the user agreement. Smartdelegate.com has the right to indefinitely suspend or terminate your membership and refuse to provide you with access to the Website.
  • That you will use the services provided by smartdelegate.com, its affiliates, consultants and contracted companies, for lawful purposes only and comply with all applicable laws and regulations while using the Website and transacting on the Website.
  • You will provide authentic and true information in all instances where such information is requested by you. Smartdelegate.com reserves the right to confirm and validate the information and other details provided by you at any point of time. If upon confirmation your details are found not to be true (wholly or partly), smartdelegate.com has the right in its sole discretion to reject the registration and debar you from using the services of smartdelegate.com and or other affiliated websites without prior intimation whatsoever.
  • That you are accessing the services available on this Website and transacting at your sole risk and are using your best and prudent judgment before entering into any transaction through this Website

Usage Restrictions

You shall not use the Website for any of the following purposes:

  • Disseminating any unlawful, harassing, libelous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material.
  • Gaining unauthorised access to other computer systems.
  • Interfering with any other person's use or enjoyment of the Website.
  • Breaching any applicable laws;
  • Interfering or disrupting networks or websites connected to the Website.

Pricing Information

While smartdelegate.com strives to provide accurate pricing information, pricing or typographical errors may occur. We strive to provide you with best value for the service we provide.

Financial Details

You agree, understand and confirm that the credit / debit card details or other financial details provided by you for availing of services on smartdelegate.com will be correct and accurate and you shall not use the credit /debit card or financial facility which is not lawfully owned / obtained by you. You also understand that any financial information submitted by you is directly received by our acquiring bank and not taken by smartdelegate.com. Smartdelegate.com will not be liable for any credit / debit card fraud. The liability for use of a card fraudulently will be on you and the onus to 'prove otherwise' shall be exclusively on you. All information collected by us shall be governed as per our Privacy Policy.

Fraudulent /Declined Transactions

smartdelegate.com and its associated acquiring bank or financial institutions reserve the right to recover the cost of merchandise, collection charges and lawyers fees from persons using the website fraudulently. smartdelegate.com and its associated acquiring banks or financial institutions reserve the right to initiate legal proceedings against such persons for fraudulent use of the Website and any other unlawful acts or acts or omissions in breach of these terms and conditions.

Electronic Communications

When you visit the website or send emails to us, you are communicating with us electronically. You consent to receive communication from us electronically. We will communicate with you by email or by posting notices on the Website. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Reviews, Feedback, Submissions

All reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to smartdelegate.com on or by this Website or otherwise disclosed, submitted or offered in connection with your use of this Website (collectively, the "Comments") shall be and remain smartdelegate.com property. Such disclosure, submission or offer of any comments shall constitute an assignment to smartdelegate.com of all worldwide rights, titles and interests in all copyrights and other intellectual properties in the comments. smartdelegate.com will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. smartdelegate.com is and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay you any compensation for any comments; or (3) to respond to any comments. You agree that any comments submitted by you to the website will not violate this policy or any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no comments submitted by you to the website will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of 'spam'.

smartdelegate.com does not regularly review posted comments, but does reserve the right (but not the obligation) to monitor and edit or remove any comments submitted to the website. You grant smartdelegate.com the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of any Comments you submit. You are and shall remain solely responsible for the content of any comments you make and you agree to indemnify smartdelegate.com and its affiliates for all claims resulting from any comments you submit. smartdelegate.com and its affiliates take no responsibility and assume no liability for any comments submitted by you or any third party.

Copyright & Trademark

smartdelegate.com and its suppliers and licensors expressly reserve all intellectual property rights in all text, programs, processes, technology, content and other materials, which appear on this website. Access to this website does not confer and shall not be considered as conferring upon anyone any license under any of smartdelegate.com or any third party's intellectual property rights. All rights, including copyright, in this website are owned by or licensed to smartdelegate.com. Any use of this website or its contents, including copying or storing it or them in whole or part is prohibited without the permission of smartdelegate.com. You may not modify, distribute or re-post anything on this website for any purpose.

The smartdelegate.com names and logos and all related service names, design marks and slogans are the trademarks or service marks of eParampara Technologies. All other marks are the property of their respective companies. No trademark or service mark license is granted in connection with the materials contained on this website. Access to this website does not authorize anyone to use any name, logo or mark in any manner.

References on this Website to any names, marks, merchandise or services of third parties or hypertext links to third party websites or information are provided solely as a convenience to you and do not in any way constitute or imply smartdelegate.com’s endorsement, sponsorship or recommendation of the third party, information and service.

smartdelegate.com is not responsible for the content of any third party websites and does not make any representations regarding the content or accuracy of material on such websites. If you decide to link to any such third party websites, you do so entirely at your own risk.

All materials, including images, text, illustrations, designs, icons, photographs, programs, music clips or downloads, video clips and written and other materials that are part of this Website (collectively, the 'Contents') are intended solely for personal, non-commercial use. You may download or copy the contents and other downloadable materials displayed on the website for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. All software used on this website are the sole property of smartdelegate.com and protected by Indian and international copyright laws.

Objectionable Material

You understand that by using this website or any services provided on the website, you may encounter content that may be deemed by some to be offensive, indecent, or objectionable, which content may or may not be identified as such. You agree to use the website and any service at your sole risk and that to the fullest extent permitted under applicable law, smartdelegate.com and its affiliates shall have no liability to you for content that may be deemed offensive, indecent, or objectionable to you.


This User Agreement is effective unless and until terminated by either you or smartdelegate.com. You may terminate this User Agreement at any time by informing us in writing through Indian postal system by registered post that you no longer wish to be associated with this website, provided that you discontinue any further use of this website.

smartdelegate.com may terminate this User Agreement at any time and may do so immediately without notice, and accordingly deny you access to the website. Such termination will be without any liability to smartdelegate.com. Upon any termination of the User Agreement by either you or smartdelegate.com, right to any comments shall survive any termination of this User Agreement.

Website Security

You are prohibited from violating or attempting to violate the security of the website, including, without limitation, accessing data not intended for you or logging onto a server or an account which you are not authorized to access; Attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization; Attempting to interfere with service to any other user, host or network, including, without limitation, via means of submitting a virus to the website, overloading, 'flooding,' 'spamming', 'mail bombing' or 'crashing;' sending unsolicited email, including promotions and/or advertising of merchandise or services; or forging any TCP/IP packet header or any part of the header information in any email or newsgroup posting. Violations of system or network security may result in civil or criminal liability. smartdelegate.com will investigate occurrences that may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of this website or any activity being conducted on this website.

Entire Agreement

If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed to be superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect. Unless otherwise specified herein, this agreement constitutes the entire agreement between you and smartdelegate.com with respect to the smartdelegate.com websites/services and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between you and smartdelegate.com with respect to the smartdelegate.com websites/services. smartdelegate.com failure to act with respect to a breach by you or others does not waive its right to act with respect to subsequent or similar breaches.

Privacy Policy

We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent and we only use your information as described in the Privacy Policy. We view protection of your privacy as a very important community principle. We understand clearly that you and your Information is one of our most important assets. We store and process your Information on computers located in India and abroad that are protected by physical as well as technological security devices. We use third parties to verify and certify our privacy principles. If you object to your information being transferred or used in this way please do not use the website.

Governing Law and Jurisdiction

This User Agreement shall be construed in accordance with the applicable laws of India. The Courts at Chennai shall have exclusive jurisdiction in any proceedings arising out of this agreement.

Any dispute or difference either in interpretation or otherwise, of any terms of this User Agreement between the parties hereto, the same shall be referred to an independent arbitrator who will be appointed by eParampara Infotainment and his decision shall be final and binding on the parties hereto. The above arbitration shall be in accordance with the Arbitration and Conciliation Act, 1996 as amended from time to time. The arbitration shall be held in Chennai, India. The High Court of judicature at Chennai alone shall have the jurisdiction and the Laws of India shall apply.

Modification of Terms and conditions of Service

smartdelegate.com may any time modify the User Agreement without any prior notification to you. You can access the latest version of the User Agreement at any given time on smartdelegate.com. You should regularly review the User Agreement on smartdelegate.com. In the event the modified User Agreement is not acceptable to you, you should discontinue using the service. However, if you continue to use the service you shall be deemed to have agreed to accept and abide by the modified User Agreement.


At smartdelegate.com our endeavor is to offer you a safe, reliable and comfortable signup experience. However, despite our best efforts, things sometimes do go wrong. We promise to rectify any service failure as promptly as possible. So please do let us know if you are in any way unhappy with our service at smartdelegate.com.

Your feedback is important to us. So please write to us with any complaints, suggestions or comments you may have at info@smartdelegate.com. You can reach us at our customer care number (044) 4203 0505 between 10:00am and 6:00pm on all working days, or you may email us at info@smartdelegate.com.We will make all attempts to respond to you at the earliest.

You may contact our customer care for anything pertaining to smartdelegate.com. Typically customers contact our customer care for:-

1. Password related queries;
2. Login related queries;
3. My account / profile change queries;
4. Payment related queries;;
5. Website navigation related queries;
6. Pricing, promotion, discount related queries;
7. Anything that the customer may wish to clarify about smartdelegate.com

The more information you provide, the quicker we will be able to respond to your query.

Contact Details
eParampara Technologies
II Floor, Sribalavinayagar Building,
ARK Colony, New No.: 35/3
Eldams Road, Alwarpet
Chennai-600018 India

Tel: +91-44-4203 0505/0506
Fax: +91-44-4203 0606 (Please intimate us before sending a fax)